Tree Identification Keys for Member Trees
Your tree identification color key, tree descriptions, and leaf shape identification chart are all included in the downloadable filePDFs linked below.
Complete planting and transplanting instructions are delivered with your trees. Or, you can review and download them here. Please contact Member Services if you have any questions about your trees. More complete information about each tree can be found in The Tree Book or online in the Tree Guide.
We want your tree planting experience to be an inspiring success.
The benefits of bare-root trees
Our trees are delivered with natural bare roots which have been dipped in hydrating gel prior to shipment to keep the roots moist and healthy. As their abundant, fibrous roots aren't confined by a container, bare-root trees get off to a more vigorous start compared to containerized roots which typically need more time to adjust to transplanting. Bare-root trees typically surpass the size of larger containerized trees in only a few years.
These trees are guaranteed to arrive in good health and at the right time for planting in your area. If they do not, we will replace them, free of charge. If your trees fail to survive, even though they were received in good condition and at the right time, we will replace them and ask that you pay $5.00 to cover the cost of shipping and handling. When requesting replacements, please let us know which package you need, and include your member number (if available), your name, and your address. You may reach us by calling Member Services toll-free at 1-888-448-7337, or emailing firstname.lastname@example.org
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