Arborday.org Privacy Statement

We take your privacy very seriously. Arborday.org is hosted on computers that are secured behind a strong firewall, and all sensitive information is encrypted on our servers using the latest encryption methods. Modern security precautions are taken to ensure data integrity and security. We are PCI compliant.

Personal Information

All personal information you send to us through arborday.org is transferred via SSL.

Your email address will never be loaned or sold to any other group, individual, or business. We may email you information about orders you have made, and we offer several email newsletters that you may opt in to receive. You can opt out at anytime, and a link to do so appears in every email.

When you supply a mailing address, we may send you periodic mailings with information about trees, services, or upcoming events. You may also occasionally receive mailings from other reputable organizations. If you wish to opt out of these mailings, please email memberservices@arborday.org and let us know.

Cookies

Our shopping system uses temporary cookies to enable you to add items to your shopping cart. No personal data is collected through the use of cookies. More about that.

Children

The Arbor Day Foundation has a long-standing commitment to helping children learn about the planting and care of trees. Honoring that commitment, this site will continue to present reliable information to young people as well as adults. This information will be presented in a proper and educational context, and will at no time include references or images that would be inappropriate for children at home or in a classroom setting.

Shipping

All trees delivered as part of our membership packages are shipped for free. Shipping costs for our nursery trees are $4.95 for any order under $50. Orders over $50 are shipped for free.

Trees are shipped at the right time for planting where you live. Credit cards are charged no more than 30 days prior to shipment.

Guarantee

Your order is guaranteed to arrive in a good, healthy condition, at a suitable time for planting. Each tree and plant is guaranteed to grow, or we'll replace it at one half the original price plus shipping and handling. Please contact us.

Refunds

All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.

Nursery trees: Free replacement or 100% refund is issued if trees arrive in poor condition or if trees do not survive within one year of planting. After one year, 1/2 price replacement is offered (original price plus S&H.)

Membership Trees: Free replacement or 100% refund is issued if trees arrive in poor condition or trees do not survive within one year of planting. After one year or if multiple replacements have been requested on the same package, then we ask for $3.50 to cover shipping & handling.

Non-Tree Items: Please contact us with 30 days to setup a refund or replacement.

Affiliate Marketing

We use Affiliate Technology's services to help website owners drive visitors to arborday.org. You can learn more about that program by visiting: https://arborday.affiliatetechnology.com/

Questions regarding our privacy policy may be directed to our webmaster or mailed to:

The Arbor Day Foundation
211 North 12th Street
Lincoln, Nebraska 68508
(402) 474-5655