Frequently Asked Questions
How much does each Trees for Pet card or certificate cost? and what does that cover?
For every $5 donation, one tree will be planted and cared for in an American forest. Included in the cost is the printing and mailing of a personalized Trees for Pets certificate.
How secure is my Pet Portal?
Your Pet Portal resides on a secure server protected by a fire wall. Your personal information cannot be viewed by other Pet Portal users.
Do I need a separate Pet Portal for each order?
No, your Pet Portal contains all order information for your company or account.
What do you do with my e-mail address?
We use e-mail to remind you about your order information and to let you know about new Pet Portal services and features. We DO NOT sell our client list for use by third parties.
From time to time, we send Pet Portal users e-mails about the Trees for Pets program and other related information. (Rest assured: We DO NOT sell our client list for use by third parties.)
E-mails we send include:
- Reminders for any outstanding invoices
- News updates from us
- Information about Trees for Pets program enhancements
- A new password, if you request one.